How To Fix /GSINS/INSH_MSG112 - No record found in &1; check cust. settings for country &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/INSH_MSG -

• Message number: 112

• Message text: No record found in &1; check cust. settings for country &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/INSH_MSG112 - No record found in &1; check cust. settings for country &2 ?

  The SAP error message /GSINS/INSH_MSG112 No record found in &1; check cust. settings for country &2 typically indicates that the system is unable to find a relevant record in the specified table or configuration for the given country. This error is often related to the configuration of insurance settings in the SAP system, particularly in the context of the Insurance module.
  Cause:
  
  
  Missing Configuration: The most common cause is that the necessary configuration for the specified country is missing in the relevant customizing tables. This could be due to incomplete setup during the implementation or changes in business requirements that were not reflected in the system.
  
  
  Incorrect Country Code: The country code specified in the error message may be incorrect or not properly defined in the system.
  
  
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries or incorrect mappings in the customizing settings.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the required records.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the relevant customizing transaction (usually SPRO) and navigate to the settings for the insurance module.
  Verify that the necessary entries exist for the specified country in the relevant tables (e.g., insurance types, coverage types, etc.).
  
  
  
  Add Missing Records:
  
  If records are missing, you may need to create them based on your business requirements. Ensure that all necessary fields are filled out correctly.
  
  
  
  Verify Country Code:
  
  Double-check the country code being used in the transaction. Ensure it matches the codes defined in your system.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the relevant customizing settings and data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific insurance module you are working with for any additional configuration steps that may be required.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser).
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.