How To Fix /GSINS/INSH_MSG020 - Error during HCM processing

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/INSH_MSG -

• Message number: 020

• Message text: Error during HCM processing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/INSH_MSG020 - Error during HCM processing ?

  The SAP error message /GSINS/INSH_MSG020 typically indicates an issue during Human Capital Management (HCM) processing, often related to the integration of various components or data inconsistencies. While the exact cause can vary based on the specific context in which the error occurs, here are some common causes, potential solutions, and related information:
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the employee master data or infotypes that are being processed.
  Missing Configuration: Required configuration settings for HCM processes may be missing or incorrectly set up.
  Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.
  Integration Issues: Problems with integration between different SAP modules (e.g., between HCM and Payroll) can lead to errors.
  Custom Code: If there are custom enhancements or modifications in the HCM processes, they may be causing the error.
  
  Potential Solutions:
  
  Check Data Consistency: Review the employee master data and infotypes for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Review Configuration: Verify that all necessary configuration settings for the HCM module are correctly set up. This includes checking the configuration for payroll, time management, and other related areas.
  Authorization Check: Ensure that the user has the appropriate authorizations to perform the action. This can be checked in the user roles and profiles.
  Debugging: If you have access to debugging tools, you can analyze the program or transaction that triggered the error to identify the root cause.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in HCM, such as PA30 (Maintain HR Master Data), PA40 (Personnel Actions), and others that may be involved in the process.
  Documentation: Review SAP documentation related to HCM processes, as it may provide insights into common issues and best practices.
  Community Forums: Engage with SAP community forums or user groups where you can share experiences and solutions with other SAP users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If you need more specific guidance, please provide additional context about the scenario in which the error occurred.