How To Fix /GSINS/INSH_MSG002 - Claim (&1) does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/INSH_MSG -

• Message number: 002

• Message text: Claim (&1) does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/INSH_MSG002 - Claim (&1) does not exist ?

  The SAP error message /GSINS/INSH_MSG002 Claim (&1) does not exist typically indicates that the system is unable to find a claim with the specified identifier (&1). This error can occur in various contexts, such as when trying to access, process, or display a claim in the SAP system.
  Causes:
  
  Incorrect Claim Number: The claim number you are trying to access may be incorrect or mistyped.
  Claim Not Created: The claim may not have been created or saved in the system.
  Data Deletion: The claim may have been deleted or archived, making it unavailable for access.
  Authorization Issues: The user may not have the necessary permissions to view the claim.
  System Configuration: There may be issues with the configuration of the claims management module in SAP.
  
  Solutions:
  
  Verify Claim Number: Double-check the claim number you are entering to ensure it is correct.
  Check Claim Status: Use transaction codes or reports to check if the claim exists in the system. You can use transaction codes like SE16 or SE11 to look up the relevant database tables.
  Review User Permissions: Ensure that the user has the necessary authorizations to access the claim. This may involve checking roles and permissions in the user profile.
  Consult with IT Support: If the claim should exist but cannot be found, consult with your IT support team to check if there are any issues with data integrity or system configuration.
  Check for Archiving: If claims are archived in your system, check the archiving settings and see if the claim has been moved to an archive.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for claims management, such as S_ALR_87012357 for reports or S_ALR_87012358 for claim status.
  SAP Notes: Check SAP Notes for any known issues or patches related to claims management that might address this error.
  Documentation: Review the SAP documentation for the specific module you are working with to understand the claim management process better.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the matter to SAP support or your internal SAP team for further investigation.