How To Fix /GSINS/ID_BR036 - Service type not found among benefit types

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/ID_BR -

• Message number: 036

• Message text: Service type not found among benefit types

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/ID_BR036 - Service type not found among benefit types ?

  The SAP error message /GSINS/ID_BR036 Service type not found among benefit types typically occurs in the context of SAP's Benefits Administration module, particularly when dealing with employee benefits and services. This error indicates that the system is unable to find a specified service type within the defined benefit types.
  Cause:
  
  Missing Configuration: The service type you are trying to use may not be configured correctly in the system. This could be due to missing entries in the relevant tables or settings.
  Incorrect Mapping: There may be a mismatch between the service type and the benefit types defined in the system.
  Data Entry Error: The service type might have been entered incorrectly in the transaction or configuration settings.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain benefit types or service types.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for Benefits Administration in SAP.
  Verify that the service type in question is correctly defined and linked to the appropriate benefit types.
  Ensure that all necessary entries are present in the relevant tables (e.g., T5GSINS for service types).
  
  
  
  Review Mapping:
  
  Check the mapping between service types and benefit types to ensure that they are correctly associated.
  If you have recently made changes to the configuration, ensure that all related settings are updated accordingly.
  
  
  
  Data Validation:
  
  Review the data entry for the service type to ensure it is correct.
  If you are using a custom program or transaction, ensure that it is correctly referencing the service type.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the benefit types and service types in question.
  If needed, consult with your SAP security team to verify and adjust user roles.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring service types and benefit types.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for table definitions, or SE37 for function modules related to benefits.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.