How To Fix GS_CM005 - Could not determine the new attachment

SAP Error Message - Details

• Message type: E = Error

• Message class: GS_CM - Messages for generic UIU service for Content Management

• Message number: 005

• Message text: Could not determine the new attachment

What causes this issue?

No valid values are entered in the fields Upload Document From Local
Hard Disk, or - if visible - in Document from Content Management and
Document from PLM. It is not possible to attach a document.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Use the search help to select a valid file path. Make sure that the
selected file is not empty.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GS_CM005 - Could not determine the new attachment ?

  The SAP error message GS_CM005, which states "Could not determine the new attachment," typically occurs in the context of document management or when handling attachments in SAP systems. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  Missing or Incorrect Configuration: The system may not be properly configured to handle attachments, or the necessary settings for document management may be missing.
  Authorization Issues: The user may not have the required permissions to create or manage attachments.
  File Size Limitations: The attachment being uploaded may exceed the maximum file size allowed by the system.
  File Format Restrictions: The file type being uploaded may not be supported by the SAP system.
  Technical Issues: There may be underlying technical issues, such as problems with the database or the application server.
  
  Solutions:
  
  Check Configuration: Ensure that the document management settings are correctly configured in the SAP system. This includes checking the settings for the relevant document types and ensuring that the necessary services are active.
  Review Authorizations: Verify that the user has the appropriate authorizations to create and manage attachments. This can be done by checking the user's roles and permissions in the SAP system.
  File Size and Format: Confirm that the file being uploaded does not exceed the size limits and is in a supported format. If necessary, compress the file or convert it to a supported format.
  Check System Logs: Review the system logs (transaction codes like SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can help diagnose any underlying technical issues that may be causing the error.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation related to document management and attachment handling for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the GS_CM005 error and implement a suitable solution.