How To Fix GS472 - A matching hierarchy was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: GS - Sets

• Message number: 472

• Message text: A matching hierarchy was not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GS472 - A matching hierarchy was not found ?

  The SAP error message GS472 ("A matching hierarchy was not found") typically occurs in the context of SAP's General Ledger (G/L) accounting or when working with reporting hierarchies. This error indicates that the system could not find a corresponding hierarchy for the specified criteria, which can happen in various scenarios, such as when trying to execute a report or when performing a transaction that requires a specific hierarchy.
  Causes:
  
  Missing Hierarchy: The specified hierarchy does not exist in the system or has not been defined for the relevant organizational unit.
  Incorrect Hierarchy Assignment: The hierarchy may not be correctly assigned to the relevant master data (e.g., cost centers, profit centers).
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the hierarchy tables.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy.
  Configuration Issues: The configuration settings for the hierarchy may not be set up correctly in the system.
  
  Solutions:
  
  
  Check Hierarchy Configuration:
  
  Go to the relevant transaction (e.g., OKEQ for cost center hierarchies) and verify that the hierarchy exists and is correctly configured.
  Ensure that the hierarchy is active and assigned to the correct organizational units.
  
  
  
  Review Master Data:
  
  Check the master data (e.g., cost centers, profit centers) to ensure that they are correctly assigned to the hierarchy.
  Make sure that the relevant master data is not missing or incorrectly set up.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the hierarchy. This can be done by checking the user's roles and authorizations in the system.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the hierarchy and related master data to identify any discrepancies or missing entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the hierarchy in question, as there may be additional configuration steps required.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OKEQ (for cost center hierarchy) or OKEE (for profit center hierarchy).
  SAP Notes: Search for SAP Notes related to error GS472 for any patches or updates that may address the issue.
  Documentation: Review SAP Help Portal for detailed information on hierarchies and their configuration.
  
  By following these steps, you should be able to identify the cause of the GS472 error and implement a solution to resolve it.