How To Fix GRCINT426 - Communication failure: &1, connector &2

SAP Error Message - Details

• Message type: E = Error

• Message class: GRCINT -

• Message number: 426

• Message text: Communication failure: &1, connector &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GRCINT426 - Communication failure: &1, connector &2 ?

  The SAP error message GRCINT426, which indicates a "Communication failure: &1, connector &2," typically arises in the context of SAP Governance, Risk, and Compliance (GRC) integration scenarios. This error suggests that there is a communication issue between the GRC system and the specified connector (which could be a system or service that the GRC is trying to communicate with).
  Causes:
  
  Network Issues: There may be network connectivity problems between the GRC system and the connector.
  Configuration Errors: Incorrect configuration settings in the GRC system or the connector can lead to communication failures.
  Service Availability: The connector service may be down or not running, leading to an inability to establish a connection.
  Firewall Restrictions: Firewalls or security settings may be blocking the communication between the GRC system and the connector.
  Authentication Issues: Problems with user credentials or authentication methods can prevent successful communication.
  Version Compatibility: Incompatibility between the versions of the GRC system and the connector can also lead to communication failures.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the GRC system and the connector is stable and operational. You can use tools like ping or traceroute to diagnose connectivity issues.
  Review Configuration Settings: Verify the configuration settings in both the GRC system and the connector. Ensure that all parameters (like URLs, ports, and credentials) are correctly set.
  Check Service Status: Ensure that the connector service is up and running. Restart the service if necessary.
  Firewall and Security Settings: Review firewall rules and security settings to ensure that they allow communication between the GRC system and the connector.
  Authentication Verification: Check the authentication credentials being used. Ensure that they are correct and that the user has the necessary permissions.
  Consult Logs: Review the application logs for more detailed error messages that can provide additional context about the failure.
  Update Software: If there are known compatibility issues, consider updating the GRC system or the connector to compatible versions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to GRC integration and communication errors.
  Documentation: Refer to the official SAP GRC documentation for guidance on configuration and troubleshooting.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken to resolve it.
  
  By following these steps, you should be able to diagnose and resolve the communication failure indicated by the GRCINT426 error message.