How To Fix GRCINT309 - Job is released, Job name = &, Job count = &

SAP Error Message - Details

• Message type: E = Error

• Message class: GRCINT -

• Message number: 309

• Message text: Job is released, Job name = &, Job count = &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GRCINT309 - Job is released, Job name = &, Job count = & ?

  The SAP error message GRCINT309 typically indicates an issue related to the job scheduling in the SAP GRC (Governance, Risk, and Compliance) module. This message usually appears when a job that is supposed to run has been released but has not yet started or completed successfully.
  Cause:
  
  Job Scheduling Issues: The job may be scheduled but not executed due to system load, scheduling conflicts, or other job dependencies.
  Authorization Issues: The user or system may not have the necessary authorizations to execute the job.
  Configuration Errors: There may be misconfigurations in the GRC settings or job parameters.
  System Performance: High system load or performance issues may delay job execution.
  Job Dependencies: The job may depend on other jobs that have not yet completed.
  
  Solution:
  
  Check Job Status: Go to transaction code SM37 to check the status of the job. Look for any errors or messages that indicate why the job did not start or complete.
  Review Job Logs: Analyze the job logs for any specific error messages that can provide more context on the failure.
  Check Authorizations: Ensure that the user or system executing the job has the necessary authorizations to run it.
  Adjust Scheduling: If the job is scheduled during peak hours, consider rescheduling it to a time with lower system load.
  Review Dependencies: Check if there are any dependent jobs that need to be completed before this job can run.
  Re-release the Job: If the job is stuck, you may need to cancel it and re-release it.
  Consult Documentation: Refer to SAP documentation or notes related to GRC job scheduling for any specific configurations or known issues.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37 - Job Monitoring
  SM36 - Job Scheduling
  SM21 - System Log
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues with job scheduling in GRC.
  GRC Configuration: Review the GRC configuration settings to ensure everything is set up correctly for job execution.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.