How To Fix GR380 - Enter from-level not equal to zero

SAP Error Message - Details

• Message type: E = Error

• Message class: GR - Report Writer

• Message number: 380

• Message text: Enter from-level not equal to zero

What causes this issue?

You cannot enter the value zero as a from level in level ranges.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a from value greater than zero for the selected level range.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GR380 - Enter from-level not equal to zero ?

  The SAP error message GR380 ("Enter from-level not equal to zero") typically occurs in the context of inventory management or goods movement processes, particularly when dealing with stock transfers or inventory adjustments. This error indicates that there is an issue with the levels of stock being processed, specifically that the "from-level" (the level from which stock is being moved) is not set to zero when it should be.
  Cause:
  
  Incorrect Stock Level: The error usually arises when the system expects the "from-level" to be zero, but it is not. This can happen if there are still items at that level that need to be accounted for.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the expected stock levels.
  Data Entry Errors: Users may have entered incorrect data during the transaction process, leading to discrepancies in stock levels.
  
  Solution:
  
  Check Stock Levels: Verify the stock levels in the relevant storage location or bin. Ensure that the "from-level" is indeed zero before attempting the transaction again.
  Adjust Inventory: If there are items at the "from-level," you may need to perform an inventory adjustment to move those items to the correct level or to clear them out.
  Review Transaction Data: Double-check the data entered during the transaction. Ensure that all fields are filled out correctly and that the "from-level" is set appropriately.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to inventory management and stock levels. There may be a need for adjustments in the configuration.
  Use Transaction Codes: Utilize relevant transaction codes (like MB1A, MB1B, or MIGO) to check and correct the stock levels.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Documentation: Review SAP documentation related to inventory management and stock transfers for best practices and guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after following these steps, it may be beneficial to escalate the issue to your SAP support team for further investigation.