How To Fix GPSC335 - No customer master defined for & in company code &

SAP Error Message - Details

• Message type: E = Error

• Message class: GPSC - PSC Application

• Message number: 335

• Message text: No customer master defined for & in company code &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GPSC335 - No customer master defined for & in company code & ?

  The SAP error message GPSC335 "No customer master defined for & in company code &" typically occurs when the system is unable to find a customer master record for a specified customer in a particular company code. This can happen in various scenarios, such as when trying to create a sales order, invoice, or any transaction that requires customer information.
  Cause:
  
  Missing Customer Master Record: The most common cause is that the customer master record has not been created for the specified customer in the given company code.
  Incorrect Company Code: The company code specified in the transaction may not match the company code where the customer master record exists.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect entries or missing information in the customer master data.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the customer master data.
  
  Solution:
  
  
  Create Customer Master Record:
  
  Navigate to the transaction code XD01 (Create Customer) or FD01 (Create Customer - Company Code).
  Enter the required details for the customer and ensure that the company code is correctly specified.
  Save the record.
  
  
  
  Check Existing Customer Master:
  
  Use transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code) to check if the customer master record exists for the specified company code.
  If it exists, verify that the details are correct and complete.
  
  
  
  Verify Company Code:
  
  Ensure that the company code you are using in your transaction matches the company code for which the customer master record is created.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the customer master data. This may involve checking roles and permissions in the SAP system.
  
  
  
  Data Consistency Check:
  
  If there are any inconsistencies, you may need to correct them. This could involve checking for duplicate entries or ensuring that all required fields in the customer master are filled out.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  FD01: Create Customer (Company Code)
  FD02: Change Customer (Company Code)
  FD03: Display Customer (Company Code)
  
  
  
  Customer Master Data: The customer master data in SAP is crucial for various business processes, including sales, distribution, and finance. It contains essential information such as customer name, address, payment terms, and credit limits.
  
  
  SAP Notes: If the issue persists, you may want to check SAP Notes or the SAP Support Portal for any known issues or patches related to this error message.
  
  
  By following these steps, you should be able to resolve the GPSC335 error and ensure that the customer master data is correctly set up in your SAP system.