How To Fix GOAL_SLS_WD002 - Only sales orders for services are supported

SAP Error Message - Details

• Message type: E = Error

• Message class: GOAL_SLS_WD - Message class for Goal Web dynpro

• Message number: 002

• Message text: Only sales orders for services are supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GOAL_SLS_WD002 - Only sales orders for services are supported ?

  The SAP error message GOAL_SLS_WD002 indicates that the system is configured to only support sales orders for services, and the transaction you are attempting to perform involves a sales order that does not meet this requirement. This error typically arises in scenarios where the system is set up to handle service-related sales orders, but the order in question is for a product or material that is not classified as a service.
  Cause:
  
  Sales Order Type: The sales order you are trying to process may be of a type that is not configured to handle services.
  Material Master Data: The material or product in the sales order may not be defined as a service in the material master.
  Configuration Settings: The system configuration may restrict certain sales order types to only allow service-related transactions.
  
  Solution:
  
  Check Sales Order Type: Verify that the sales order type you are using is appropriate for service orders. If you need to create a sales order for a product, ensure you are using the correct order type.
  Review Material Master: Check the material master data for the items in the sales order. Ensure that they are set up correctly as services if that is the intended use.
  Adjust Configuration: If necessary, consult with your SAP configuration team to review the settings related to sales order processing. They may need to adjust the configuration to allow for the processing of product sales orders alongside service orders.
  Use Correct Transaction: If you are trying to create a service order, ensure you are using the correct transaction code that is designated for service orders.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  Documentation: Review SAP documentation regarding sales order processing, especially in the context of service management.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to create or modify sales orders as required.
  
  If the issue persists after checking these areas, it may be beneficial to engage with your SAP support team or consult SAP community forums for further assistance.