How To Fix GOAL010 - Session for user &1 is timed out (&2 &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: GOAL - GOAL

• Message number: 010

• Message text: Session for user &1 is timed out (&2 &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GOAL010 - Session for user &1 is timed out (&2 &3) ?

  The SAP error message GOAL010 indicates that a session for a user has timed out. This typically occurs when a user has been inactive for a certain period, leading the system to automatically log them out for security and resource management reasons.
  Cause:
  
  Inactivity: The most common cause is user inactivity. If a user does not interact with the SAP system for a specified duration, the session will time out.
  Session Timeout Settings: The timeout duration is configured in the system settings. If this duration is set too low, users may experience frequent timeouts.
  Network Issues: Intermittent network connectivity can also lead to session timeouts, as the system may not receive any activity signals from the user.
  System Performance: If the system is slow or unresponsive, it may appear to the user that they are active when, in fact, the system is not processing their requests.
  
  Solution:
  
  Increase Timeout Duration: If the timeout duration is too short, consider increasing it. This can be done by adjusting the profile parameters in the SAP system (e.g., rdisp/gui_auto_logout).
  User Training: Educate users about the importance of saving their work frequently and logging out properly to avoid losing data.
  Session Management: Encourage users to log out when they are finished using the system to free up resources.
  Check Network Stability: Ensure that the network connection is stable and that there are no issues that could lead to disconnections.
  Monitor System Performance: Regularly check the performance of the SAP system to ensure it is running optimally and that users are not experiencing delays.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to session management and timeouts.
  User Profiles: Review user profiles and roles to ensure they are configured correctly and that users have the necessary permissions.
  System Logs: Analyze system logs to identify any patterns or recurring issues that may be contributing to session timeouts.
  SAP Community: Engage with the SAP Community for insights and shared experiences from other users who may have encountered similar issues.
  
  By addressing the causes and implementing the solutions, you can minimize the occurrence of the GOAL010 error and improve the user experience in the SAP system.