How To Fix GLE_MCA387 - Document &1: no customizing found for MCA key &2 and process category &3

SAP Error Message - Details

• Message type: E = Error

• Message class: GLE_MCA - Multicurrency Accounting

• Message number: 387

• Message text: Document &1: no customizing found for MCA key &2 and process category &3

What causes this issue?

The system selected the document with the document number &V1& for
further processing.
To enable further processing, the system needs to retrieve various
Customizing parameters that are connected to the account to which the
document had been posted. The account's MCA key is &V2&.
For the MCA key and the process category &V3&, no Customizing settings
could be retrieved however.

System Response

The system cannot process the document.

How to fix this error?

Make the relevant settings in the following Customizing activities:
P&L:
<DS:SIMG.FAGL_MCA_VMCAPRCP>Assign MCA Keys to Process Types for P&L
Processing</>
Others: <DS:SIMG.FAGL_MCA_VMCAPRC>Assign MCA Keys to Process Types</>

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GLE_MCA387 - Document &1: no customizing found for MCA key &2 and process category &3 ?

  The SAP error message GLE_MCA387 indicates that there is no customizing found for a specific MCA (Multi-Channel Accounting) key and process category in the system. This error typically arises when the system is trying to process a document that requires specific configuration settings that have not been defined.
  Cause:
  
  Missing Customizing Entries: The most common cause is that the necessary customizing entries for the specified MCA key and process category have not been set up in the system.
  Incorrect Configuration: There may be an incorrect or incomplete configuration in the Financial Accounting (FI) or Controlling (CO) modules related to the MCA settings.
  Data Entry Errors: The document being processed may have incorrect or missing data that does not match any existing customizing settings.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for Multi-Channel Accounting.
  Ensure that the necessary customizing entries for the specified MCA key and process category are created. This may involve defining the relevant settings for the accounting process you are trying to execute.
  
  
  
  Create Missing Entries:
  
  If the required entries do not exist, you will need to create them. This may involve defining the MCA key and associating it with the appropriate process category.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources for guidance on how to set up Multi-Channel Accounting and the specific requirements for the MCA key and process category in question.
  
  
  
  Check for Data Issues:
  
  Review the document that triggered the error for any inconsistencies or missing information that could be causing the issue.
  
  
  
  Consult with SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They can provide more detailed guidance based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO (to access the IMG) or other relevant transaction codes to check or modify the customizing settings.
  MCA Key and Process Category: Understanding the specific MCA key and process category involved in the error will help in troubleshooting and configuring the necessary settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on configuring Multi-Channel Accounting.
  
  By following these steps, you should be able to identify and resolve the issue related to the GLE_MCA387 error message in SAP.