How To Fix GK364 - Two settings are a mismatch


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GK - Messages for SAP Consolidation

  • Message number: 364

  • Message text: Two settings are a mismatch

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GK364 - Two settings are a mismatch ?

    The SAP error message GK364, which states "Two settings are a mismatch," typically occurs in the context of configuration settings within the SAP system, particularly in the area of controlling (CO) or financial accounting (FI). This error indicates that there is a discrepancy between two related settings that need to be aligned for the system to function correctly.

    Cause:

    The mismatch can arise from various reasons, including but not limited to:

    1. Inconsistent Configuration: Different settings in controlling areas, company codes, or other organizational units that should be aligned.
    2. Master Data Issues: Mismatches in master data settings, such as cost centers, profit centers, or internal orders.
    3. Version Differences: Different versions of configuration settings across different environments (e.g., development, testing, production).
    4. Transport Issues: Problems during the transport of configuration settings from one system to another.

    Solution:

    To resolve the GK364 error, follow these steps:

    1. Identify the Mismatch: Review the error message details to identify which two settings are mismatched. This may involve checking configuration settings in the relevant modules (e.g., CO, FI).

    2. Check Configuration Settings:

      • Go to the relevant configuration transaction (e.g., SPRO) and navigate to the area where the mismatch is reported.
      • Compare the settings for the two entities (e.g., company code vs. controlling area) to identify discrepancies.
    3. Align Settings: Once you identify the mismatched settings, adjust them to ensure they are consistent. This may involve:

      • Changing the configuration in one of the areas to match the other.
      • Updating master data to ensure it aligns with the configuration settings.
    4. Test Changes: After making the necessary adjustments, test the changes to ensure that the error no longer occurs and that the system behaves as expected.

    5. Documentation: Document the changes made and the reasons for them to maintain a clear record for future reference.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), OKEQ (Controlling Area), and OX15 (Company Code) to navigate the configuration settings.
    • SAP Notes: Check SAP Notes for any known issues or additional guidance related to the GK364 error.
    • Support: If the issue persists after troubleshooting, consider reaching out to SAP support or consulting with a functional consultant who specializes in the relevant area.

    By following these steps, you should be able to resolve the GK364 error and ensure that your SAP system operates smoothly.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author