How To Fix GJ010 - Queue Open

SAP Error Message - Details

• Message type: E = Error

• Message class: GJ - Joint Venture Accounting

• Message number: 010

• Message text: Queue Open

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GJ010 - Queue Open ?

  The SAP error message GJ010, which indicates "Queue Open," typically occurs in the context of the SAP system's handling of background processing or when dealing with document processing in the SAP system. This error can arise in various scenarios, particularly in the context of the SAP Real Estate Management (RE) module or when dealing with document queues.
  Cause:
  
  Open Queue: The error suggests that there is an open queue that is preventing the processing of certain transactions or documents. This could be due to a previous transaction that has not been completed or has encountered an issue.
  Lock Entries: There may be lock entries in the database that are preventing the processing of the queue.
  Background Jobs: If there are background jobs that are still running or have failed, they may be holding up the queue.
  Configuration Issues: Incorrect configuration settings in the system can also lead to this error.
  
  Solution:
  
  Check Queue Status: Use transaction codes like SMQ1 (for outbound queues) or SMQ2 (for inbound queues) to check the status of the queues. Look for any entries that are stuck or have errors.
  Process or Delete Stuck Entries: If you find entries that are stuck, you may need to process them or delete them if they are no longer needed.
  Review Background Jobs: Check the status of background jobs using transaction SM37. If there are jobs that are still running or have failed, you may need to resolve those issues.
  Lock Entries: Use transaction SM12 to check for any lock entries that may be causing the issue. If you find any unnecessary locks, you can delete them (ensure that you have the necessary authorizations and that it is safe to do so).
  System Configuration: Review the configuration settings related to the queue processing in your SAP system. Ensure that they are set up correctly.
  Consult Documentation: Refer to SAP Notes or documentation related to the specific module you are working with for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  Transaction Codes: Familiarize yourself with transaction codes related to queue management, such as SMQ1, SMQ2, SM12, and SM37.
  User Authorizations: Ensure that you have the necessary authorizations to view and manage queues and background jobs.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.