How To Fix GI348 - You cannot display the CO document

SAP Error Message - Details

• Message type: E = Error

• Message class: GI - FI-SL update

• Message number: 348

• Message text: You cannot display the CO document

What causes this issue?

The controlling area is required to display the CO documents. Thus, you
can only display the document if the GLX record contains a controlling
area or a business area (you can determine the assigned controlling area
from the business area and the company code).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GI348 - You cannot display the CO document ?

  The SAP error message GI348, which states "You cannot display the CO document," typically occurs when there is an issue related to the availability or access rights of the Controlling (CO) document you are trying to view. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Document Not Found: The CO document you are trying to access may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view the CO document.
  Incorrect Document Number: The document number entered may be incorrect or not formatted properly.
  Data Consistency Issues: There may be inconsistencies in the database that prevent the document from being displayed.
  System Configuration: There may be configuration issues in the SAP system that affect the display of CO documents.
  
  Solutions:
  
  Verify Document Existence: Check if the CO document exists in the system. You can do this by using transaction codes like KSB1 (for line items) or KOB1 (for order-related line items).
  Check Authorizations: Ensure that the user has the necessary authorizations to view CO documents. This can be checked in transaction SU53 or by consulting with your SAP security team.
  Correct Document Number: Double-check the document number you are trying to access for any typos or formatting issues.
  Data Consistency Check: Run consistency checks in the system to identify and resolve any data inconsistencies. This may involve using transaction codes like KAH3 or KAH2.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or related issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system-level issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for CO document management, such as KSB1, KOB1, and KAH3.
  User Roles: Review user roles and profiles to ensure proper access rights are assigned.
  System Logs: Check system logs (transaction SM21) for any related error messages that could provide more context on the issue.
  Documentation: Refer to SAP documentation or help files for more detailed information on CO document handling and troubleshooting.
  
  By following these steps, you should be able to identify the cause of the GI348 error and take appropriate action to resolve it.