How To Fix GHO_OWNNERSHIP023 - Scale details not found

SAP Error Message - Details

• Message type: E = Error

• Message class: GHO_OWNNERSHIP - Message class for Ownership

• Message number: 023

• Message text: Scale details not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GHO_OWNNERSHIP023 - Scale details not found ?

  The SAP error message GHO_OWNNERSHIP023: Scale details not found typically occurs in the context of SAP's Global Trade Services (GTS) or similar modules where ownership and scale details are crucial for processing transactions related to goods movement, ownership changes, or compliance checks.
  Cause:
  
  
  Missing Scale Data: The error indicates that the system is unable to find the necessary scale details for the ownership transaction being processed. This could be due to:
  
  The scale data not being maintained in the system.
  Incorrect or incomplete configuration of the ownership or scale settings.
  The relevant master data (like material master or ownership data) not being properly set up.
  
  
  
  Data Inconsistency: There may be inconsistencies in the data that link ownership to scale details, such as missing entries in the database.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary permissions to access the scale details.
  
  
  Solution:
  
  
  Check Scale Configuration:
  
  Verify that the scale details are correctly configured in the system. This includes checking the relevant customizing settings in SAP GTS or the specific module you are working with.
  Ensure that the scale data is maintained for the relevant materials or ownership types.
  
  
  
  Maintain Master Data:
  
  Check the material master data and ensure that all necessary fields related to ownership and scale are filled out correctly.
  If applicable, ensure that the ownership data is correctly linked to the scale data.
  
  
  
  Data Consistency Check:
  
  Run consistency checks in the system to identify any missing or inconsistent data entries that could be causing the issue.
  
  
  
  User Authorization:
  
  Ensure that the user encountering the error has the necessary authorizations to access the scale details. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including transaction codes, user roles, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP GTS or the specific module you are using, as they may help in navigating to the configuration or master data areas.
  SAP Notes: Search for SAP Notes related to GHO_OWNNERSHIP023 in the SAP Support Portal, as there may be specific fixes or recommendations provided by SAP.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the GHO_OWNNERSHIP023 error in your SAP system.