How To Fix GHO_MSGS_INTF012 - Layer personalization values for user &1 deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: GHO_MSGS_INTF - Message class for Inferfacing

• Message number: 012

• Message text: Layer personalization values for user &1 deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GHO_MSGS_INTF012 - Layer personalization values for user &1 deleted ?

  The SAP error message GHO_MSGS_INTF012 indicates that the layer personalization values for a specific user have been deleted. This typically occurs in the context of SAP applications that utilize personalization features, allowing users to customize their interface and settings.
  Cause:
  
  User Action: The user may have manually deleted their personalization settings.
  System Maintenance: An administrator may have performed maintenance or cleanup activities that inadvertently removed user-specific settings.
  Data Migration: During data migration or system upgrades, personalization data might not have been transferred correctly.
  Authorization Issues: The user may not have the necessary authorizations to access or maintain their personalization settings, leading to unexpected deletions.
  
  Solution:
  
  Restore Personalization: If the deletion was accidental, users can try to restore their personalization settings from a backup if available.
  Recreate Settings: Users can manually recreate their personalization settings by going through the personalization options in the SAP application.
  Check User Authorizations: Ensure that the user has the appropriate authorizations to manage their personalization settings. If not, an administrator may need to adjust the user's roles.
  Consult System Logs: Check system logs or change logs to identify when and why the personalization values were deleted. This can help in understanding if it was a user action or a system process.
  Contact SAP Support: If the issue persists or if there are concerns about system integrity, it may be necessary to contact SAP support for further assistance.
  
  Related Information:
  
  Personalization in SAP: Personalization allows users to customize their SAP GUI or Fiori applications to enhance usability. This includes layout changes, default values, and other user-specific settings.
  User Profiles: Each user in SAP has a profile that may include personalization settings. Understanding how these profiles work can help in managing user-specific configurations.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to personalization settings and their management.
  
  By following these steps, you should be able to address the error message and restore or recreate the necessary personalization settings for the affected user.