How To Fix GHO_DPP004 - No Personal data found.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GHO_DPP -

  • Message number: 004

  • Message text: No Personal data found.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GHO_DPP004 - No Personal data found. ?

    The SAP error message GHO_DPP004, which states "No Personal data found," typically occurs in the context of SAP applications that deal with personal data management, such as SAP HCM (Human Capital Management) or SAP SuccessFactors. This error indicates that the system could not find any personal data for the specified criteria or user.

    Causes:

    1. Missing Data: The most common cause is that the personal data for the employee or user in question has not been entered into the system.
    2. Incorrect Selection Criteria: The criteria used to search for personal data may be incorrect or too restrictive, leading to no results being found.
    3. Authorization Issues: The user may not have the necessary permissions to view the personal data, resulting in the system not displaying any information.
    4. Data Deletion: The personal data may have been deleted or archived, making it unavailable for retrieval.
    5. System Configuration: There may be issues with the configuration of the relevant modules or data sources in SAP.

    Solutions:

    1. Check Data Entry: Verify that the personal data for the employee or user exists in the system. If not, ensure that it is entered correctly.
    2. Review Selection Criteria: Double-check the criteria used for the search. Make sure that it is broad enough to return results.
    3. Authorization Check: Ensure that the user has the necessary authorizations to access personal data. This may involve checking roles and permissions in the user profile.
    4. Data Recovery: If data has been deleted, check if it can be restored from backups or if it is archived in a way that can be accessed.
    5. Consult Configuration: If the issue persists, consult with your SAP Basis or configuration team to ensure that the system is set up correctly to handle personal data.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
    • Documentation: Review the relevant SAP documentation for the module you are working with to understand how personal data is managed and any specific requirements for data entry.
    • Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.

    By following these steps, you should be able to identify the cause of the GHO_DPP004 error and implement a suitable solution.

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