How To Fix GHO_ALERT_BO014 - Medium not required for alert category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: GHO_ALERT_BO -

• Message number: 014

• Message text: Medium not required for alert category &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GHO_ALERT_BO014 - Medium not required for alert category &1 ?

  The SAP error message GHO_ALERT_BO014 indicates that a medium is not required for the specified alert category. This typically occurs in the context of SAP's alert management system, where alerts can be configured to be sent via different media (e.g., email, SMS, etc.) based on their categories.
  Cause:
  The error arises when:
  
  An alert category is configured in such a way that it does not require any medium for notification.
  There may be a misconfiguration in the alert settings where a medium is expected but not needed for the specific alert category.
  The alert category might be set to a status that does not necessitate any notification.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Alert Category Configuration:
  
  Go to the alert management configuration in your SAP system.
  Verify the settings for the specific alert category mentioned in the error message.
  Ensure that the configuration aligns with the intended use of the alert category.
  
  
  
  Adjust Medium Settings:
  
  If the alert category is indeed not supposed to require a medium, you can ignore the error.
  If a medium is required, you may need to adjust the configuration to include the appropriate medium for notifications.
  
  
  
  Review Alert Management Settings:
  
  Navigate to the transaction code for alert management (e.g., ALRTCATDEF for alert category definition).
  Check if the alert category is set up correctly and if it is linked to the appropriate media.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to alert management to understand the expected configurations for alert categories and media.
  
  
  
  Testing:
  
  After making any changes, test the alert functionality to ensure that alerts are being processed and sent as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ALRTCATDEF (Alert Category Definition) and ALRTMON (Alert Monitor) for managing alerts.
  SAP Notes: Check SAP Notes for any known issues or patches related to alert management that might address this error.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to configure and manage alerts.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.