How To Fix GG781 - Note customer name range


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GG - Messages for FI-SL customizing

  • Message number: 781

  • Message text: Note customer name range

  • Show details Hide details
  • What causes this issue?

    You may only use fields that are already in the GLU1 structure or
    fields with names that begin with "ZZ" or "YY" (customer name range).

    System Response

    The system adds "ZZ" to field name &V1&.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GG781 - Note customer name range ?

    The SAP error message GG781, which states "Note customer name range," typically occurs when there is an issue with the customer name range in the system. This error can arise in various contexts, such as during the creation or modification of customer master data.

    Cause:

    1. Invalid Customer Name Range: The error may indicate that the customer name range defined in the system does not match the expected format or is not properly configured.
    2. Configuration Issues: There may be issues in the configuration settings related to customer master data, such as missing or incorrect entries in the relevant tables.
    3. Data Entry Errors: If a user is trying to enter a customer name that falls outside the defined range or does not meet the criteria set in the system, this error can occur.

    Solution:

    1. Check Configuration: Review the configuration settings for customer master data in the SAP system. Ensure that the customer name ranges are correctly defined and that there are no gaps or overlaps.
    2. Validate Data Entry: Ensure that the customer name being entered adheres to the defined naming conventions and falls within the acceptable range.
    3. Use Transaction Codes: Utilize transaction codes like XD01 (Create Customer), XD02 (Change Customer), or XD03 (Display Customer) to check the customer master data and ensure that all required fields are filled out correctly.
    4. Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or additional guidance for resolving known issues.
    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for detailed information on customer master data management and error handling.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
    • Transaction Codes: Familiarize yourself with relevant transaction codes for customer data management, as they can help in troubleshooting and resolving issues.

    By following these steps, you should be able to identify the cause of the GG781 error and implement a suitable solution.

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