How To Fix GG775 - A system error occurred


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GG - Messages for FI-SL customizing

  • Message number: 775

  • Message text: A system error occurred

  • Show details Hide details
  • What causes this issue?

    This is probably due to a program error.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Inform your system administrator.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GG775 - A system error occurred ?

    The SAP error message GG775, which states "A system error occurred," is a generic error message that can arise from various underlying issues within the SAP system. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. System Configuration Issues: Misconfigurations in the SAP system settings can lead to unexpected errors.
    2. Database Issues: Problems with the database, such as connectivity issues or corruption, can trigger this error.
    3. Authorization Problems: Insufficient user authorizations may prevent certain actions, leading to system errors.
    4. Program Errors: Bugs or issues in custom ABAP programs or standard SAP programs can cause this error.
    5. Transport Issues: Problems during the transport of changes from one system to another can lead to inconsistencies.
    6. Memory Issues: Insufficient memory allocation or resource constraints on the server can result in system errors.

    Solutions:

    1. Check System Logs: Review the system logs (transaction codes SM21, ST22, or SLG1) for more detailed error messages that can provide insights into the root cause.
    2. Analyze Short Dumps: Use transaction ST22 to analyze any short dumps that may have occurred around the same time as the error. This can help identify specific program errors.
    3. Review Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
    4. Check Database Connectivity: Verify that the database is running correctly and that there are no connectivity issues.
    5. Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address the specific error or provide patches.
    6. Restart Services: If the error is related to system performance, consider restarting the affected services or the entire SAP system.
    7. Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review SAP documentation for best practices in system configuration and maintenance to prevent such errors in the future.

    Since GG775 is a generic error, the specific resolution may vary based on the context in which it occurs. Always ensure to back up your data and configurations before making significant changes to the system.

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