How To Fix GG762 - You cannot display the possible entries

SAP Error Message - Details

• Message type: E = Error

• Message class: GG - Messages for FI-SL customizing

• Message number: 762

• Message text: You cannot display the possible entries

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GG762 - You cannot display the possible entries ?

  The SAP error message GG762, which states "You cannot display the possible entries," typically occurs when a user attempts to access a list of possible entries for a field in a transaction, but the system is unable to retrieve the data. This can happen for several reasons. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to view the data in the specified field.
  Missing or Incomplete Data: The underlying data that populates the possible entries may be missing or incomplete in the database.
  Configuration Issues: There may be configuration issues in the system that prevent the possible entries from being displayed.
  Technical Errors: There could be a technical error or bug in the SAP system that is causing the issue.
  Field Settings: The field may not be set up correctly in the data dictionary or may not have a valid search help associated with it.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the data. This can be done by checking the user's roles and authorizations in the SAP system.
  Verify Data: Check if the data that should be displayed in the possible entries is available and correctly maintained in the database. This may involve checking relevant tables or data sources.
  Review Configuration: Look into the configuration settings for the field in question. Ensure that the field is correctly set up to retrieve possible entries.
  Check Search Help: If the field is supposed to have a search help associated with it, verify that the search help is correctly defined and active.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team for further investigation. They may need to look into system logs or perform debugging to identify the root cause.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to the specific module or area where the error occurs.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with to ensure that all settings are correctly configured.
  
  By following these steps, you should be able to identify the cause of the GG762 error and implement a solution. If the problem continues, further investigation may be necessary.