How To Fix GFD00012 - Internal error; contact technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: GFD00 - Message class for generic form designer

• Message number: 012

• Message text: Internal error; contact technical support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GFD00012 - Internal error; contact technical support ?

  The SAP error message GFD00012, which states "Internal error; contact technical support," is a generic error message that indicates an unexpected issue has occurred within the SAP system. This type of error can arise from various underlying causes, and it typically requires further investigation to determine the specific reason.
  Possible Causes:
  
  System Configuration Issues: Incorrect or incomplete configuration settings in the SAP system can lead to internal errors.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors during processing.
  Software Bugs: There may be bugs in the SAP software or specific modules that lead to unexpected behavior.
  Performance Issues: Resource constraints, such as memory or CPU limitations, can cause the system to behave unpredictably.
  Custom Code: If there are custom developments or enhancements, they may not be functioning correctly, leading to internal errors.
  Transport Issues: Problems during the transport of changes from one environment to another can also result in internal errors.
  
  Solutions:
  
  Check SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address the specific error or provide patches.
  Review Logs: Check the system logs (transaction codes like SLG1 for application logs or ST22 for dump analysis) to gather more information about the error.
  Data Consistency Checks: Run consistency checks on the relevant data to identify and correct any inconsistencies.
  System Configuration Review: Review the configuration settings to ensure they are set up correctly.
  Debugging: If you have access to the development environment, consider debugging the code to identify the root cause of the error.
  Contact SAP Support: If the issue persists and you cannot resolve it, contact SAP Support with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log) to investigate the issue further.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation for the specific module or functionality where the error occurred to understand any known issues or limitations.
  
  Conclusion:
  The GFD00012 error is a generic internal error that requires a systematic approach to diagnose and resolve. By following the steps outlined above, you can gather more information and potentially resolve the issue or escalate it to SAP Support for further assistance.