How To Fix GD108 - External customer log number: &1

GD108 - Overview

• Message type: E = Error

• Message class: GD - EDT: External data transfer

• Message number: 108

• Message text: External customer log number: &1

What causes this issue?

At the start of the transfer, an optional external log number was
specified. Using this number, you can read and evaluate the content of
the detail log. You must ensure that a unique external number is used
for each new transfer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

GD108 - Details

• The SAP error message GD108, which states "External customer log number: &1," typically relates to issues with external customer logs in the SAP system. This error can occur in various contexts, such as during the processing of customer-related transactions or when interfacing with external systems.
  
  Cause:
  
  Missing or Incorrect Data: The error may arise if the external customer log number referenced in the transaction does not exist or is incorrectly entered.
  Integration Issues: If your SAP system is integrated with external systems (like CRM or third-party applications), there may be a mismatch or failure in data transfer.
  Authorization Issues: The user may not have the necessary permissions to access or process the external customer log.
  
  Configuration Issues: There may be configuration problems in the system that prevent proper handling of external customer logs.
  
  
  Solution:
  
  Verify the Log Number: Check the external customer log number (&1) for accuracy. Ensure that it exists in the system and is correctly