How To Fix GD032 - Note: Only restart if no transfers are active

SAP Error Message - Details

• Message type: E = Error

• Message class: GD - EDT: External data transfer

• Message number: 032

• Message text: Note: Only restart if no transfers are active

What causes this issue?

The system is unable to determine whether the transfer run is
interrupted or still running and contains errors.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Ensure that only the interrupted transfer run is restarted and not a
different transfer run which is still running. Check this using the job
overview and the start times in the conversion log.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GD032 - Note: Only restart if no transfers are active ?

  The SAP error message GD032 typically indicates that there is an issue related to the system's ability to perform a restart or shutdown due to active data transfers. This message serves as a warning that there are ongoing processes that could be disrupted if a restart is initiated.
  Cause:
  
  Active Data Transfers: The primary cause of this error is that there are ongoing data transfers or processes in the system that need to be completed before a restart can be safely performed.
  Background Jobs: There may be background jobs or batch processes that are currently running, which could lead to data inconsistency if interrupted.
  Locking Issues: There might be locks on certain objects or data that prevent the system from shutting down or restarting.
  
  Solution:
  
  Check Active Processes: Before attempting to restart the system, check for any active processes or data transfers. You can do this by using transaction codes like SM37 (for background jobs) or SM66 (for global work processes).
  Wait for Completion: If there are active processes, wait for them to complete. You can monitor the status of these processes and ensure that they finish successfully.
  Terminate Processes (if necessary): If you determine that a process is stuck or taking too long, you may need to terminate it. However, this should be done with caution, as it can lead to data inconsistency.
  System Logs: Review system logs (transaction SM21) for any additional information that might indicate why the system cannot restart.
  Consult Basis Team: If you are unsure about the processes or how to handle them, consult your SAP Basis team for assistance. They can provide guidance on safely managing system restarts.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM66 (Global Work Process Overview), and SM21 (System Log).
  SAP Notes: Check for any relevant SAP Notes that might provide additional context or solutions for the GD032 error. You can search the SAP Support Portal for specific notes related to this error message.
  Documentation: Review SAP documentation regarding system administration and process management to better understand how to handle active processes and system restarts.
  
  Best Practices:
  
  Always ensure that no critical processes are running before performing system maintenance tasks like restarts.
  Schedule system restarts during off-peak hours to minimize the impact on users and ongoing processes.
  Regularly monitor system performance and job statuses to proactively manage potential issues.
  
  By following these steps, you should be able to address the GD032 error effectively and ensure a smooth restart of your SAP system.