How To Fix GC711 - Item no. and item text missing

SAP Error Message - Details

• Message type: E = Error

• Message class: GC - Error Messages for Consolidation/Extended General Ledger

• Message number: 711

• Message text: Item no. and item text missing

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GC711 - Item no. and item text missing ?

  The SAP error message GC711 ("Item no. and item text missing") typically occurs in the context of creating or processing documents in SAP, such as purchase orders, sales orders, or other transactional documents. This error indicates that the system expects an item number and corresponding item text to be provided, but they are missing.
  Cause:
  
  Missing Item Data: The most common cause is that the item number and item text fields are not filled in the document you are trying to create or process.
  Configuration Issues: There may be configuration settings in the SAP system that require item numbers and texts to be mandatory for certain document types.
  Data Entry Errors: Users may have inadvertently skipped entering item details during the document creation process.
  Custom Code or Enhancements: If there are custom developments or enhancements in the SAP system, they might be affecting the standard behavior and causing this error.
  
  Solution:
  
  Check Item Entry: Ensure that you have entered both the item number and item text in the relevant fields of the document. If you are using a template or copying from another document, verify that the item details are correctly populated.
  Review Configuration: If you have access to configuration settings, check the relevant document type settings in the SAP IMG (Implementation Guide) to see if item numbers and texts are set as mandatory fields.
  Error Handling: If you are using a custom program or transaction, review the code to ensure that it correctly handles item entries and does not skip mandatory fields.
  Consult Documentation: Refer to SAP documentation or help resources for the specific transaction or module you are working with to understand the requirements for item entries.
  User Training: If this error is common among users, consider providing training or guidance on the correct process for entering item details in the system.
  
  Related Information:
  
  Transaction Codes: The error can occur in various transaction codes, such as ME21N (Create Purchase Order), VA01 (Create Sales Order), etc.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the item number and text are expected but not provided.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who can provide more specific guidance based on your system configuration and business processes.