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How To Fix GB100 - Error occurred during scrolling


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GB - Messages used by the Boolean code generator

  • Message number: 100

  • Message text: Error occurred during scrolling

  • Show details Hide details
  • What causes this issue?

    An internal error has occurred during scrolling through a list.

    System Response

    Scroll function aborted.

    How to fix this error?

    Switch from keyboard to mouse or vice versa.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GB100 - Error occurred during scrolling ?

    The SAP error message GB100, which states "Error occurred during scrolling," typically occurs when there is an issue with the display or retrieval of data in a report or transaction that involves scrolling through a list or table. This error can be caused by various factors, including:

    Causes:

    1. Data Volume: Large volumes of data being processed can lead to performance issues, causing the system to time out or fail during scrolling.
    2. System Performance: Insufficient system resources (CPU, memory) can lead to errors when trying to display large datasets.
    3. Network Issues: Poor network connectivity can interrupt the data retrieval process, leading to scrolling errors.
    4. Configuration Issues: Incorrect settings in the SAP system or user profile can lead to display issues.
    5. Software Bugs: There may be bugs in the SAP version you are using that affect the scrolling functionality.

    Solutions:

    1. Reduce Data Volume: Try to limit the amount of data being displayed by applying filters or selecting a smaller date range.
    2. Check System Performance: Monitor system performance and resource usage. If the system is under heavy load, consider scheduling heavy reports during off-peak hours.
    3. Network Stability: Ensure that your network connection is stable. If you are on a VPN, try disconnecting and reconnecting.
    4. Update SAP: Check if there are any patches or updates available for your SAP system that address known issues related to scrolling or data display.
    5. User Settings: Review your user settings and preferences in SAP. Sometimes, resetting to default settings can resolve display issues.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for specific guidance related to your version and configuration.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues related to the GB100 error. SAP Notes often provide specific fixes or workarounds.
    • Transaction Codes: If the error occurs in a specific transaction, note the transaction code and check for any known issues related to that transaction.
    • Logs and Traces: Review system logs (SM21) and developer traces (ST22) for any additional error messages that may provide more context about the issue.

    By following these steps, you should be able to diagnose and potentially resolve the GB100 error in SAP. If the problem continues, further investigation may be necessary, possibly involving SAP support.

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