How To Fix GA777 - Total of receiver tracing factors equals zero; scaling carried out.

SAP Error Message - Details

• Message type: E = Error

• Message class: GA - Allocations

• Message number: 777

• Message text: Total of receiver tracing factors equals zero; scaling carried out.

What causes this issue?

In segment &V1& you have defined receiver tracing factors that result
in the total zero. Therefore, a division by zero would occur during the
calculation of the receiver values.

System Response

Although you have not activated an adjustment for the tracing factors
in the affected segment &V1&, the tracing factors are adjusted.

How to fix this error?

If you do not want the adjustment, you must change the definition for
the receiver tracing factors.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GA777 - Total of receiver tracing factors equals zero; scaling carried out. ?

  The SAP error message GA777, which states "Total of receiver tracing factors equals zero; scaling carried out," typically occurs in the context of Profitability Analysis (CO-PA) or other related modules where tracing factors are used to allocate costs or revenues to different segments or dimensions.
  Cause:
  
  
  Zero Tracing Factors: The primary cause of this error is that the total tracing factors for the receivers (e.g., cost centers, profit centers, etc.) are zero. This means that there are no valid tracing factors available to allocate costs or revenues, which can happen if:
  
  The configuration for tracing factors is incomplete or incorrect.
  There are no valid entries in the relevant master data (e.g., cost centers, profit centers).
  The data being processed does not meet the criteria for allocation.
  
  
  
  Data Issues: There may be issues with the data being processed, such as missing or incorrect entries that lead to a situation where the tracing factors cannot be calculated.
  
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for tracing factors in the relevant module (e.g., CO-PA). Ensure that the tracing factors are correctly defined and that all necessary settings are in place.
  
  
  Validate Master Data: Ensure that all relevant master data (cost centers, profit centers, etc.) is correctly maintained and that there are valid tracing factors assigned to them.
  
  
  Review Allocation Criteria: Check the allocation criteria being used in the process. Ensure that the criteria are set up correctly and that they match the data being processed.
  
  
  Data Consistency: Run consistency checks on the data to identify any discrepancies or missing entries that could lead to zero tracing factors.
  
  
  Debugging: If the issue persists, consider using debugging tools in SAP to trace the execution of the program and identify where the tracing factors are being calculated and why they are resulting in zero.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any additional guidance or known issues.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KE30 (CO-PA Report), KEB1 (Cost Center Allocation), and others that may help in analyzing the data and configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the GA777 error and implement a solution to resolve it.