How To Fix G6297 - The cutback document is not prepared for using the user exit

SAP Error Message - Details

• Message type: E = Error

• Message class: G6 - EDI messages in JV

• Message number: 297

• Message text: The cutback document is not prepared for using the user exit

What causes this issue?

Payment term schema &V1& that is assigned to venture &V2& in company
code &V3& is set up to use a user exit for postings with the original
recovery indicator &V4&.
When the user exit is used, it is required that all partner lines are
at the beginning of the cutback document. This is not the case for this
cutback document. The user exit can therefore not being executed.

System Response

The cutback process cannot post the documents for venture &V2& and
recovery indicator &V4&.

How to fix this error?

Please inform SAP to correct this problem.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message G6297 - The cutback document is not prepared for using the user exit ?

  The SAP error message G6297, "The cutback document is not prepared for using the user exit," typically occurs in the context of the cutback process in SAP, particularly when dealing with the integration of user exits in the system. This error indicates that the system is unable to process a cutback document due to issues with the user exit configuration or implementation.
  Cause:
  
  User Exit Not Implemented: The user exit that is supposed to handle the cutback document processing may not be implemented or activated in the system.
  Incorrect Configuration: There may be incorrect or incomplete configuration settings related to the user exit or the cutback process.
  Missing Data: Required data for processing the cutback document may be missing or incorrectly set up.
  Authorization Issues: The user may not have the necessary authorizations to execute the user exit or to process the cutback document.
  
  Solution:
  
  
  Check User Exit Implementation:
  
  Verify if the user exit related to cutback processing is implemented. You can do this by checking the relevant enhancement or user exit in transaction SMOD or CMOD.
  If it is not implemented, you may need to create an implementation for it.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the cutback process in the relevant customizing transactions (e.g., SPRO).
  Ensure that all necessary settings are correctly configured.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can debug the process to identify where the error occurs. This may provide insights into what is missing or misconfigured.
  
  
  
  Check Data:
  
  Ensure that all required data for the cutback document is present and correctly formatted. This includes checking master data, transaction data, and any related documents.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to execute the user exit and process the cutback document. You can check this in transaction SU53 after the error occurs.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific user exit and cutback process for any additional guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  User Exits: User exits are predefined points in the SAP standard programs where you can add your own code to enhance the functionality without modifying the original code.
  Cutback Process: The cutback process is often used in the context of inventory management, production planning, or sales and distribution, where adjustments to planned orders or stock levels are necessary.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and SE11 (Data Dictionary) for further investigation.
  
  By following these steps, you should be able to identify and resolve the issue related to the G6297 error message in SAP.