How To Fix G6294 - An invalid payment term is being used in the cutback user exit

SAP Error Message - Details

• Message type: E = Error

• Message class: G6 - EDI messages in JV

• Message number: 294

• Message text: An invalid payment term is being used in the cutback user exit

What causes this issue?

Payment term schema &V1& that is assigned to venture &V2& in company
code &V3& is set up to use a user exit for postings with the original
recovery indicator &V4&.
This user exit tries to use a payment term that does not exist in the
system.

System Response

The cutback process cannot post the documents for venture &V2& and
recovery indicator &V4&.

How to fix this error?

The logic in the user exit needs to be corrected.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message G6294 - An invalid payment term is being used in the cutback user exit ?

  The SAP error message G6294 indicates that an invalid payment term is being used in the cutback user exit. This typically occurs during the processing of a transaction where payment terms are involved, such as in accounts payable or accounts receivable.
  Cause:
  
  Invalid Payment Term: The payment term specified in the transaction does not exist in the system or is not valid for the specific transaction type.
  Configuration Issues: The payment terms may not be properly configured in the system, or there may be inconsistencies in the configuration.
  User Exit Logic: The user exit being used for cutback processing may have logic that does not handle certain payment terms correctly, leading to this error.
  Master Data Issues: The vendor or customer master data may have incorrect or missing payment term information.
  
  Solution:
  
  Check Payment Terms: Verify that the payment term being used in the transaction is valid. You can do this by navigating to the payment terms configuration in the SAP system (Transaction code: OBB8).
  Review User Exit Logic: If you have access to the user exit code, review the logic to ensure it correctly handles the payment terms. You may need to modify the code to accommodate valid payment terms.
  Update Master Data: Ensure that the vendor or customer master data is correctly set up with valid payment terms. You can check this in the vendor or customer master record (Transaction codes: XK03 for vendors, XD03 for customers).
  Consult Documentation: Review any relevant documentation or notes related to the user exit and payment terms to ensure compliance with best practices.
  Testing: After making changes, test the transaction again to ensure that the error is resolved.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBB8 (Payment Terms), XK03 (Display Vendor), and XD03 (Display Customer).
  User Exits: Understand how user exits work in SAP and how they can be customized to meet specific business requirements.
  SAP Notes: Check for any SAP Notes related to this error message or the specific user exit you are using, as there may be patches or updates that address known issues.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and coding aspects of your SAP environment.