How To Fix G5780 - The status of step & & & could not be updated

G5780 - Overview

• Message type: E = Error

• Message class: G5 - IS-Oil /Joint Venture/ Material transfer pricing

• Message number: 780

• Message text: The status of step & & & could not be updated

What causes this issue?

The status of a step is updated at the beginning of the program run to
block the step for other users. At the end the status is set back to the
original value in case of an error or it is set to finished if the
program was completed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check the status of the step you wanted to perform

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

G5780 - Details

• The SAP error message G5780, which states "The status of step & & & could not be updated," typically occurs in the context of workflow or process management within SAP. This error indicates that the system was unable to update the status of a specific step in a workflow or process due to various reasons.
  Causes:
  
  Locking Issues: The step may be locked by another user or process, preventing the update.
  Authorization Problems: The user may not have the necessary authorizations to update the status of the step.
  Technical Errors: There could be a technical issue, such as a database error or a problem with the workflow configuration.
  Incomplete Data: Required data for the step may be missing or incomplete, preventing the status update.
  System Performance: High system load or performance issues may lead to timeouts or failures in processing the update.
  
  Solutions:
  
  Check Locks: Use transaction codes like SM12 to check for locks on the relevant objects.