How To Fix G5768 - The account information is missing for company & old EG& new EG&

G5768 - Overview

• Message type: E = Error

• Message class: G5 - IS-Oil /Joint Venture/ Material transfer pricing

• Message number: 768

• Message text: The account information is missing for company & old EG& new EG&

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message G5768 - The account information is missing for company & old EG& new EG& ?

  The SAP error message G5768 indicates that there is missing account information for a specific company code and the associated old and new expense groups (EG). This error typically arises during processes such as posting transactions, running reports, or executing certain financial operations where account assignments are required.
  
  Cause:
  
  
  Missing Account Assignment: The primary cause of this error is that the system cannot find the necessary account assignment for the specified company code and expense groups. This could be due to:
  
  The account not being defined in the system for the specified company code.
  The expense group not being properly configured or linked to the relevant accounts.
  Changes in the configuration that have not been updated in the system.
  
  
  
  
  Configuration Issues: There may be issues in the configuration settings related to the financial accounting module, particularly in the area of account determination.
  
  
  Data Migration Issues: If data has been migrated from another system or if there have