How To Fix G5704 - Entry &1 &2 not found in table IT8JD

SAP Error Message - Details

• Message type: E = Error

• Message class: G5 - IS-Oil /Joint Venture/ Material transfer pricing

• Message number: 704

• Message text: Entry &1 &2 not found in table IT8JD

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message G5704 - Entry &1 &2 not found in table IT8JD ?

  The SAP error message G5704, which states "Entry &1 &2 not found in table IT8JD," typically indicates that the system is trying to access a specific entry in the IT8JD table, but it cannot find it. This table is related to the infotype 8 (Basic Pay) for employee data in SAP HR (Human Resources).
  Cause:
  
  Missing Data: The entry that the system is trying to access does not exist in the IT8JD table. This could be due to data not being maintained or incorrectly entered.
  Incorrect Configuration: There may be an issue with the configuration of the infotype or the related payroll settings.
  Data Deletion: The entry might have been deleted or not created due to an error in the data entry process.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the data.
  
  Solution:
  
  Check Data Entry: Verify that the data for the employee in question has been correctly entered in the relevant infotype (IT8JD). You can do this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Maintain Missing Entries: If the entry is indeed missing, you may need to create it. Use the appropriate transaction to maintain the infotype data.
  Review Configuration: Check the configuration settings for the infotype and ensure that everything is set up correctly. This may involve consulting with your SAP HR configuration team.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data. This may involve checking user roles and permissions.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may be applicable.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and others related to HR data maintenance.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.