How To Fix G5458 - Partner can not be set to CI because it has been suspended

SAP Error Message - Details

• Message type: E = Error

• Message class: G5 - IS-Oil /Joint Venture/ Material transfer pricing

• Message number: 458

• Message text: Partner can not be set to CI because it has been suspended

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message G5458 - Partner can not be set to CI because it has been suspended ?

  The SAP error message G5458 indicates that a partner (such as a vendor, customer, or business partner) cannot be set to a "Customer Integration" (CI) status because it has been suspended. This typically occurs in the context of partner functions in SAP, where certain partners are required to be active to perform specific transactions or integrations.
  Cause:
  
  Suspended Status: The partner in question has been marked as suspended in the system. This could be due to various reasons, such as compliance issues, business decisions, or data integrity concerns.
  Data Integrity: The system may have rules that prevent suspended partners from being involved in certain processes, such as customer integration, to maintain data integrity and compliance.
  
  Solution:
  
  
  Check Partner Status: 
  
  Navigate to the relevant transaction (e.g., BP for Business Partner) and check the status of the partner. 
  If the partner is indeed suspended, you will need to determine the reason for the suspension.
  
  
  
  Reactivate the Partner:
  
  If the suspension is no longer valid, you can reactivate the partner. This typically involves:
  
  Editing the partner's status in the Business Partner transaction.
  Changing the status from "Suspended" to "Active."
  
  
  Ensure that you have the necessary authorizations to make this change.
  
  
  
  Consult with Relevant Departments:
  
  If you are unsure why the partner was suspended, consult with your compliance, finance, or procurement departments to understand the implications of reactivating the partner.
  
  
  
  Review Configuration:
  
  If this issue occurs frequently, it may be worth reviewing the configuration settings related to partner management in your SAP system to ensure they align with your business processes.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP (Business Partner) - To manage business partner data.
  MK03 (Display Vendor) or FD03 (Display Customer) - To check vendor or customer status.
  
  
  
  Documentation: 
  
  Refer to SAP Help documentation for Business Partner management and partner functions for more detailed information on managing partner statuses.
  
  
  
  Support: 
  
  If the issue persists or if you encounter additional errors, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  By following these steps, you should be able to resolve the G5458 error and successfully set the partner to CI status if appropriate.