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Message type: E = Error
Message class: G4 - EC-CS Consolidation
Message number: 564
Message text: In company & posting rule & has not a unique credit recovery indicator.
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G4564
- In company & posting rule & has not a unique credit recovery indicator. ?The SAP error message G4564 indicates that there is an issue with the configuration of the company code and posting rules related to credit recovery indicators. This error typically arises when the system cannot determine a unique credit recovery indicator for a specific combination of company code and posting rule.
Cause:
- Non-Unique Configuration: The primary cause of this error is that there are multiple credit recovery indicators defined for the same company code and posting rule combination. The system requires a unique indicator to process transactions correctly.
- Missing or Incorrect Settings: There may be missing or incorrect settings in the configuration of credit recovery indicators in the Financial Accounting (FI) module.
- Data Inconsistency: There could be inconsistencies in the master data or configuration settings that lead to ambiguity in determining the correct credit recovery indicator.
Solution:
Check Configuration:
- Go to the configuration settings in SAP (Transaction Code: SPRO).
- Navigate to the relevant section for credit recovery indicators under Financial Accounting (FI) -> Accounts Receivable and Accounts Payable -> Credit Management.
- Ensure that each company code and posting rule combination has a unique credit recovery indicator assigned.
Review Existing Indicators:
- Use transaction codes like OBY6 (for company codes) and OBA7 (for posting rules) to review the existing configurations.
- Identify any duplicate entries for credit recovery indicators and resolve them by either deleting or modifying the entries to ensure uniqueness.
Data Consistency Check:
- Perform a data consistency check to ensure that there are no discrepancies in the master data that could lead to this error.
- If necessary, consult with your SAP Basis or technical team to run consistency checks or reports that can help identify the root cause.
Testing:
- After making the necessary changes, test the transaction that was causing the error to ensure that it is resolved.
Documentation:
- Document any changes made to the configuration for future reference and to assist in troubleshooting similar issues.
Related Information:
By following these steps, you should be able to resolve the G4564 error and ensure that your SAP system can process transactions without ambiguity regarding credit recovery indicators.
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