How To Fix G3380 - User canceled the selection of companies

SAP Error Message - Details

• Message type: E = Error

• Message class: G3 - Messages for SAP Consolidation: Integration

• Message number: 380

• Message text: User canceled the selection of companies

What causes this issue?

By pressing "Cancel", you left the modal dialog box for selecting
companies. Therefore, the program does not know which companies are to
be processed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the dialog box, confirm the selection of companies by saving your
entries.
If you want to process all companies, please save the selection without
making any additional selections.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message G3380 - User canceled the selection of companies ?

  The SAP error message G3380, which states "User canceled the selection of companies," typically occurs when a user is prompted to select one or more companies in a transaction or report, and they choose to cancel the selection process instead of making a selection.
  Cause:
  
  User Action: The most common cause is that the user intentionally clicked the "Cancel" button or closed the selection screen without making a selection.
  System Configuration: In some cases, the system may be configured to require a company selection, and if the user does not provide one, the system will generate this error.
  Authorization Issues: If the user does not have the necessary authorizations to view or select certain companies, they may cancel the selection process.
  
  Solution:
  
  Make a Selection: If you encounter this error, simply re-run the transaction or report and ensure that you select the appropriate company or companies before proceeding.
  Check Authorizations: If you suspect that authorization issues may be causing the problem, check with your SAP security administrator to ensure you have the necessary permissions to access the companies you need.
  Review Configuration: If this error occurs frequently and is not due to user action, it may be worth reviewing the configuration settings related to company selection in the relevant transaction or report.
  
  Related Information:
  
  Transaction Codes: This error can occur in various transactions that require company selection, such as financial reports, postings, or other modules that involve company-specific data.
  User Training: Providing training to users on how to properly navigate selection screens can help reduce the occurrence of this error.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be updates or fixes available.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.