How To Fix G3380 - User canceled the selection of companies

G3380 - Overview

• Message type: E = Error

• Message class: G3 - Messages for SAP Consolidation: Integration

• Message number: 380

• Message text: User canceled the selection of companies

What causes this issue?

By pressing "Cancel", you left the modal dialog box for selecting
companies. Therefore, the program does not know which companies are to
be processed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the dialog box, confirm the selection of companies by saving your
entries.
If you want to process all companies, please save the selection without
making any additional selections.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

G3380 - Details

• The SAP error message G3380, which states "User canceled the selection of companies," typically occurs when a user is prompted to select one or more companies in a transaction or report, and they choose to cancel the selection process instead of making a selection.
  
  Cause:
  
  User Action: The most common cause is that the user intentionally clicked the "Cancel" button or closed the selection screen without making a selection.
  System Configuration: In some cases, the system may be configured to require a company selection, and if the user does not provide one, the system will generate this error.
  Authorization Issues: If the user does not have the necessary authorizations to view or select certain companies, they may cancel the selection process.
  
  
  Solution:
  
  Make a Selection: If you encounter this error, simply re-run the transaction or report and ensure that you select the appropriate company or companies before proceeding.
  Check Authorizations: If you suspect that authorization issues may