How To Fix FZ911 - Payment method & was excluded from the start

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 911

• Message text: Payment method & was excluded from the start

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FZ911 - Payment method & was excluded from the start ?

  The SAP error message FZ911 indicates that a specific payment method has been excluded from processing for a payment run. This can occur for various reasons, and understanding the cause and finding a solution involves checking several configurations and settings in the SAP system.
  Cause:
  
  
  Payment Method Configuration: The payment method may not be configured correctly in the payment program settings. This includes settings in transaction codes like OBVCU (for payment method configuration) or FBZP (for payment program configuration).
  
  
  Company Code Settings: The payment method might not be assigned to the company code in question. Each company code can have different payment methods available.
  
  
  Payment Method Exclusion: The payment method may have been explicitly excluded in the payment run settings. This can happen if the payment method is not valid for the specific vendor or customer.
  
  
  Master Data Issues: The vendor or customer master data may not have the payment method assigned or may have restrictions that prevent the use of that payment method.
  
  
  Payment Run Parameters: The parameters set for the payment run may not include the payment method in question.
  
  
  Solution:
  
  
  Check Payment Method Configuration:
  
  Go to transaction code FBZP and check the configuration for the payment method in question.
  Ensure that the payment method is correctly set up for the relevant company code and payment program.
  
  
  
  Review Company Code Settings:
  
  Verify that the payment method is assigned to the correct company code. You can check this in the same FBZP transaction.
  
  
  
  Adjust Payment Run Parameters:
  
  When executing the payment run, ensure that the payment method is included in the selection parameters. You can do this in the payment run transaction (e.g., F110).
  
  
  
  Check Vendor/Customer Master Data:
  
  Review the vendor or customer master data to ensure that the payment method is valid and assigned. You can check this in transaction codes like XK03 (for vendors) or FD03 (for customers).
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or your internal SAP support team for further troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FBZP: Payment Program Configuration
  F110: Automatic Payment Transactions
  OBVCU: Configuration of Payment Methods
  XK03/FD03: Display Vendor/Customer Master Data
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to payment methods and error messages.
  
  
  User Authorization: Ensure that the user executing the payment run has the necessary authorizations to use the payment method.
  
  
  By following these steps, you should be able to identify the cause of the FZ911 error and implement the necessary changes to resolve it.