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Message type: E = Error
Message class: FZ - Payment Transactions
Message number: 887
Message text: There is no SEPA mandate for contract reference & & for contract &
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FZ887
- There is no SEPA mandate for contract reference & & for contract & ?The SAP error message FZ887 indicates that there is no SEPA mandate associated with a specific contract reference in the system. This error typically arises when attempting to process a payment or direct debit transaction that requires a valid SEPA mandate, but the system cannot find one linked to the specified contract.
Cause:
- Missing SEPA Mandate: The most common cause is that a SEPA mandate has not been created or linked to the contract reference in question.
- Incorrect Contract Reference: The contract reference provided may be incorrect or not properly formatted.
- Mandate Expiration: The SEPA mandate may have expired or been revoked.
- Data Entry Errors: There may be errors in the data entry, such as typos in the contract reference or customer details.
Solution:
Create a SEPA Mandate:
- Navigate to the SEPA mandate management area in SAP.
- Create a new SEPA mandate for the relevant contract reference.
- Ensure that all required details (e.g., debtor information, mandate reference, etc.) are correctly filled out.
Link Existing Mandate:
- If a mandate already exists, ensure it is correctly linked to the contract reference.
- Check the status of the mandate to ensure it is active and valid.
Verify Contract Reference:
- Double-check the contract reference you are using to ensure it is correct.
- Ensure that the reference matches the one associated with the SEPA mandate.
Check Mandate Status:
- Review the status of the SEPA mandate to ensure it has not expired or been revoked.
- If it has expired, you may need to create a new mandate.
Consult Documentation:
- Refer to SAP documentation or your organization's guidelines for managing SEPA mandates to ensure compliance with all requirements.
Related Information:
FZ01
for creating mandates or FZ02
for changing them.If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.
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