How To Fix FZ887 - There is no SEPA mandate for contract reference & & for contract &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FZ - Payment Transactions

  • Message number: 887

  • Message text: There is no SEPA mandate for contract reference & & for contract &

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FZ887 - There is no SEPA mandate for contract reference & & for contract & ?

    The SAP error message FZ887 indicates that there is no SEPA mandate associated with a specific contract reference in the system. This error typically arises when attempting to process a payment or direct debit transaction that requires a valid SEPA mandate, but the system cannot find one linked to the specified contract.

    Cause:

    1. Missing SEPA Mandate: The most common cause is that a SEPA mandate has not been created or linked to the contract reference in question.
    2. Incorrect Contract Reference: The contract reference provided may be incorrect or not properly formatted.
    3. Mandate Expiration: The SEPA mandate may have expired or been revoked.
    4. Data Entry Errors: There may be errors in the data entry, such as typos in the contract reference or customer details.

    Solution:

    1. Create a SEPA Mandate:

      • Navigate to the SEPA mandate management area in SAP.
      • Create a new SEPA mandate for the relevant contract reference.
      • Ensure that all required details (e.g., debtor information, mandate reference, etc.) are correctly filled out.
    2. Link Existing Mandate:

      • If a mandate already exists, ensure it is correctly linked to the contract reference.
      • Check the status of the mandate to ensure it is active and valid.
    3. Verify Contract Reference:

      • Double-check the contract reference you are using to ensure it is correct.
      • Ensure that the reference matches the one associated with the SEPA mandate.
    4. Check Mandate Status:

      • Review the status of the SEPA mandate to ensure it has not expired or been revoked.
      • If it has expired, you may need to create a new mandate.
    5. Consult Documentation:

      • Refer to SAP documentation or your organization's guidelines for managing SEPA mandates to ensure compliance with all requirements.

    Related Information:

    • SEPA Mandate: A SEPA mandate is a permission given by a debtor to a creditor to collect payments from their bank account. It is essential for processing direct debits in the SEPA (Single Euro Payments Area) framework.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing SEPA mandates, such as FZ01 for creating mandates or FZ02 for changing them.
    • SAP Notes: Check SAP Notes for any known issues or updates related to SEPA mandates and error FZ887.
    • User Roles: Ensure that you have the necessary permissions to create or manage SEPA mandates in the SAP system.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.

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