How To Fix FZ733 - > Include customer items due by &

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 733

• Message text: > Include customer items due by &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FZ733 - > Include customer items due by & ?

  The SAP error message FZ733, which states "Include customer items due by &," typically occurs in the context of financial transactions, particularly when dealing with customer accounts and open items in accounts receivable. This error indicates that there are outstanding customer items that need to be addressed, and it often arises during processes such as clearing customer accounts or running reports.
  Cause:
  
  Outstanding Customer Items: The primary cause of this error is that there are open items in the customer account that are due for payment. This could be due to unpaid invoices, credit memos, or other transactions that have not been settled.
  Configuration Issues: There may be configuration settings in the financial module that are not set up correctly, leading to issues in processing customer items.
  Data Entry Errors: Incorrect data entry or missing information in customer master records or transaction documents can also trigger this error.
  
  Solution:
  
  Review Open Items: Check the customer account for any outstanding items. You can do this by navigating to the customer account in the SAP system and reviewing the open items list.
  
  Use transaction codes like FBL5N (Customer Line Item Display) to view open items.
  
  
  Clear Open Items: If there are items that are due, ensure that they are cleared. This may involve processing payments, applying credit memos, or resolving disputes.
  Check Configuration: If the issue persists, review the configuration settings in the financial module to ensure that they are set up correctly for handling customer items.
  Data Validation: Validate the data entered in the customer master records and transaction documents to ensure accuracy and completeness.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and its context.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display), F-28 (Post Incoming Payments), and F-32 (Clear Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific bugs or configuration recommendations.
  User Authorization: Ensure that you have the necessary authorizations to view and manage customer accounts and open items.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the financial module for further assistance.