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Message type: E = Error
Message class: FZ - Payment Transactions
Message number: 690
Message text: > Additional log for vendor & customer & company code &
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
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FZ690
- > Additional log for vendor & customer & company code & ?The SAP error message FZ690 typically indicates that there is an issue related to the vendor, customer, or company code in the context of financial transactions or master data. This error often arises during processes such as invoice processing, payment processing, or when trying to create or modify vendor or customer master records.
Cause:
- Missing or Incomplete Data: The vendor or customer master data may be incomplete or missing required fields.
- Incorrect Company Code: The company code specified may not be valid for the vendor or customer.
- Data Inconsistency: There may be inconsistencies in the data between the vendor/customer master and the transaction data.
- Authorization Issues: The user may not have the necessary authorizations to perform the action on the specified vendor or customer.
- Configuration Issues: There may be configuration settings in the system that are not aligned with the business processes.
Solution:
- Check Master Data: Verify that the vendor or customer master data is complete and correctly configured. Ensure that all required fields are filled out.
- Validate Company Code: Ensure that the company code you are using is valid and that the vendor or customer is assigned to that company code.
- Review Transaction Data: Check the transaction data for any inconsistencies or errors that may be causing the issue.
- Authorization Check: Ensure that the user has the necessary authorizations to access and modify the vendor or customer data.
- Consult Additional Logs: Use the additional log feature to get more detailed information about the error. This can often provide insights into what specifically is causing the issue.
- Configuration Review: If the issue persists, review the configuration settings related to vendor and customer management in the SAP system.
Related Information:
FK03
(Display Vendor), FD03
(Display Customer), or FBL1N
(Vendor Line Item Display) to check the details of the vendor or customer.If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.
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