How To Fix FZ615 - > Payment method not defined for customer/vendor abroad


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FZ - Payment Transactions

  • Message number: 615

  • Message text: > Payment method not defined for customer/vendor abroad

  • Show details Hide details
  • What causes this issue?

    The business partner, especially the (alternative) payee or payer, is
    located in a different country from the paying company code. In
    accordance with the payment method settings, this is not allowed.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Select a different payment method or assign a different payee or payer,
    if there is one.
    For payment proposal processing, you can set the message so that it is
    only issued as a warning message.
    INCLUDE CUSTOMIZED_MESSAGE_INFO OBJECT DOKU ID TX

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FZ615 - > Payment method not defined for customer/vendor abroad ?

    The SAP error message FZ615, which states "Payment method not defined for customer/vendor abroad," typically occurs when you are trying to process a payment for a customer or vendor that is located outside of your country, and the system cannot find a valid payment method configured for that specific customer or vendor.

    Cause:

    1. Missing Payment Method: The primary cause of this error is that the payment method has not been defined for the specific customer or vendor in the system.
    2. Country-Specific Configuration: The payment method may not be set up for international transactions or for the specific country of the customer/vendor.
    3. Master Data Issues: The customer or vendor master data may not have the necessary information filled out, such as the payment method or bank details.

    Solution:

    To resolve the FZ615 error, you can follow these steps:

    1. Check Customer/Vendor Master Data:

      • Go to the customer or vendor master record in SAP (transaction codes like XD03 for customers or XK03 for vendors).
      • Verify that the payment method is defined in the relevant view (e.g., Company Code data or Purchasing data).
    2. Define Payment Method:

      • If the payment method is missing, you need to define it. This can be done in the customer/vendor master data by:
        • Editing the master record and entering a valid payment method that is applicable for international transactions.
        • Ensure that the payment method is valid for the country of the customer/vendor.
    3. Configure Payment Methods:

      • If necessary, you may need to configure the payment methods in the system. This can be done through the following path:
        • SPRO > Financial Accounting > Accounts Receivable and Accounts Payable > Business Transactions > Outgoing Payments > Manual Outgoing Payments > Define Payment Methods for Country.
      • Ensure that the payment method is set up for the relevant country and that it is marked as valid for international transactions.
    4. Check Payment Method Determination:

      • Ensure that the payment method determination logic is correctly set up in the system. This includes checking the configuration for payment method determination based on customer/vendor country and other criteria.
    5. Test the Configuration:

      • After making the necessary changes, test the payment process again to ensure that the error no longer occurs.

    Related Information:

    • Documentation: Refer to SAP Help documentation for detailed steps on configuring payment methods and managing customer/vendor master data.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, XK03, OBPM1, and OBPM2 for managing payment methods and master data.
    • User Roles: Ensure that you have the necessary authorizations to make changes to customer/vendor master data and payment method configurations.

    By following these steps, you should be able to resolve the FZ615 error and successfully process payments for customers or vendors located abroad.

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