How To Fix FZ589 - Multiple first use of the SEPA mandate on the same day

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 589

• Message text: Multiple first use of the SEPA mandate on the same day

What causes this issue?

In proposal processing, a mandate is used for the first time several
times on the same day. A direct debit with sequence type FRST is made,
and all further ones with RCUR.
If you want to avoid the multiple use of a new mandate, you have to move
the due date back a day.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ589 - Multiple first use of the SEPA mandate on the same day ?

  The SAP error message FZ589, which states "Multiple first use of the SEPA mandate on the same day," typically occurs in the context of processing SEPA (Single Euro Payments Area) transactions. This error indicates that there are multiple attempts to use the same SEPA mandate for a direct debit transaction on the same day, which is not allowed under SEPA regulations.
  Cause:
  
  Multiple Transactions: The same SEPA mandate is being used for multiple direct debit transactions on the same day. SEPA mandates can only be used once as a "first use" on any given day.
  Incorrect Configuration: There may be issues with the configuration of the SEPA mandates in the SAP system, leading to incorrect processing of mandates.
  Data Entry Errors: Manual errors in entering or processing transactions can lead to the same mandate being applied multiple times.
  
  Solution:
  
  Check Mandate Usage: Review the transactions being processed to ensure that the same mandate is not being used multiple times on the same day. If necessary, adjust the transaction dates or use different mandates.
  Review Configuration: Ensure that the SEPA mandate configuration in the SAP system is set up correctly. This includes checking the settings for mandate management and ensuring that the system is correctly identifying the first use of a mandate.
  Transaction Scheduling: If multiple transactions are necessary, consider scheduling them on different days or using different mandates for each transaction.
  Error Handling: Implement error handling procedures to catch this error early in the transaction process, allowing for corrective actions before submission.
  
  Related Information:
  
  SEPA Mandate: A SEPA mandate is a legal agreement between a debtor and a creditor that authorizes the creditor to collect payments from the debtor's bank account.
  SAP Configuration: Familiarize yourself with the relevant SAP modules (such as FI-AP for Accounts Payable) and transaction codes related to SEPA processing.
  Documentation: Refer to SAP documentation and notes related to SEPA mandates and direct debit processing for additional guidance and best practices.
  Testing: Conduct thorough testing in a development or quality assurance environment to ensure that the configuration and processes work as expected before moving to production.
  
  By addressing the root cause of the error and implementing the suggested solutions, you should be able to resolve the FZ589 error and ensure compliance with SEPA regulations.