How To Fix FZ378 - Payment & for account & not executed: Withholding tax inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 378

• Message text: Payment & for account & not executed: Withholding tax inconsistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FZ378 - Payment & for account & not executed: Withholding tax inconsistent ?

  The SAP error message FZ378, which states "Payment & for account & not executed: Withholding tax inconsistent," typically occurs during the payment processing phase in SAP when there is an inconsistency related to withholding tax settings for the vendor or customer account involved in the transaction. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Inconsistent Withholding Tax Data: The withholding tax data for the vendor or customer may not be correctly maintained. This could include missing or incorrect withholding tax codes, rates, or exemptions.
  Payment Document Configuration: The payment document may not be configured to handle withholding tax correctly, leading to inconsistencies during payment processing.
  Tax Jurisdiction Issues: There may be issues related to the tax jurisdiction settings that affect how withholding tax is calculated or applied.
  Document Type Settings: The document type used for the payment may not be set up to handle withholding tax correctly.
  
  Solutions:
  
  
  Check Vendor/Customer Master Data:
  
  Go to the vendor or customer master record and verify that the withholding tax information is correctly maintained. Ensure that the appropriate withholding tax codes are assigned.
  Use transaction codes like FK03 (Display Vendor) or FD03 (Display Customer) to check the details.
  
  
  
  Review Payment Document Configuration:
  
  Check the configuration of the payment document type being used. Ensure that it is set up to handle withholding tax correctly.
  You can review the configuration in the SAP Customizing Implementation Guide (SPRO) under Financial Accounting > Accounts Payable > Payment Transactions > Define Payment Methods for Country.
  
  
  
  Validate Tax Jurisdiction Settings:
  
  Ensure that the tax jurisdiction settings are correctly configured and that they align with the withholding tax requirements for the transaction.
  
  
  
  Check Document Type Settings:
  
  Review the settings for the document type used in the payment run. Ensure that it is configured to allow for withholding tax processing.
  
  
  
  Run Payment Program Again:
  
  After making the necessary corrections, try running the payment program again to see if the issue is resolved.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on resolving withholding tax inconsistencies.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) for running payment programs and FB60 (Enter Incoming Invoices) for entering invoices.
  Withholding Tax Configuration: Review the configuration settings for withholding tax in the SAP system, which can be found under Financial Accounting > Accounts Payable > Withholding Tax.
  Documentation: Refer to SAP documentation or help files for detailed information on withholding tax processing and payment transactions.
  
  By following these steps, you should be able to identify and resolve the issue causing the FZ378 error message in SAP. If the problem persists, consider reaching out to your SAP support team for further assistance.