How To Fix FW504 - SD document & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FW - Bills of Exchange and Other International Developments

  • Message number: 504

  • Message text: SD document & does not exist

  • Show details Hide details
  • What causes this issue?

    The system could not find any SD documents.
    The SD documents are no longer in the system or you have not entered
    any SD documents.

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message FW504 - SD document & does not exist ?

    The SAP error message FW504, which states "SD document & does not exist," typically occurs in the context of Sales and Distribution (SD) processes. This error indicates that the system cannot find the specified sales document, which could be a sales order, delivery, or billing document, among others.

    Causes:

    1. Incorrect Document Number: The document number you are trying to access may be incorrect or mistyped.
    2. Document Deletion: The document may have been deleted or archived, making it unavailable in the current database.
    3. Authorization Issues: The user may not have the necessary authorizations to view the document.
    4. Data Consistency Issues: There may be inconsistencies in the database or issues with the data that prevent the document from being retrieved.
    5. Document Type Issues: The document type may not be valid or may not exist in the system.

    Solutions:

    1. Verify Document Number: Double-check the document number you are entering to ensure it is correct.
    2. Check Document Status: Use transaction codes like VA03 (Display Sales Order) or VL03N (Display Outbound Delivery) to see if the document exists in the system.
    3. Review Authorizations: Ensure that the user has the necessary permissions to access the document. This may involve checking user roles and authorizations in the system.
    4. Consult with IT Support: If the document was deleted or archived, consult with your IT support team to see if it can be restored or if there are any logs indicating its status.
    5. Check for Data Consistency: Run consistency checks or reports to identify any data issues that may be affecting document retrieval.
    6. Use Alternative Transactions: If the document type is not valid, try using alternative transactions or document types that may be relevant to your needs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03, VL03N, and VF03 for displaying different types of SD documents.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation or help files for more detailed information on handling SD documents and error messages.
    • User Forums: Engage with SAP community forums or user groups for additional insights and solutions from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.

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