How To Fix FVD_UI_CLOAN320 - Contract &1 &2 is currently blocked by user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_UI_CLOAN - User Interface for Consumer Loans

• Message number: 320

• Message text: Contract &1 &2 is currently blocked by user &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_UI_CLOAN320 - Contract &1 &2 is currently blocked by user &3 ?

  The SAP error message FVD_UI_CLOAN320 indicates that a specific contract (identified by the contract number and other identifiers) is currently blocked by a user. This typically occurs in the context of contract management or loan management within the SAP system, particularly in the Financial Services sector.
  Cause:
  
  User Lock: The contract is being edited or processed by another user, which prevents other users from making changes to it simultaneously.
  Session Timeout: A user may have left a session open, causing the contract to remain locked.
  System Error: Occasionally, system errors or crashes can lead to a contract being improperly locked.
  
  Solution:
  
  Wait and Retry: If the contract is locked by another user, the simplest solution is to wait until that user has finished their work and released the lock.
  Contact the User: If you know who the user is (as indicated by the error message), you can contact them to see if they can release the lock.
  Unlock the Contract: If the user is unavailable or the lock seems to be persistent, a system administrator can unlock the contract using transaction codes like SM12 (to view and delete lock entries) or SM21 (to check system logs for issues).
  Check for Background Jobs: Sometimes, background jobs may hold locks on contracts. Check if any jobs are running that might be causing the lock.
  Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and user access settings to ensure that locks are being managed appropriately.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for errors.
  SU01: To manage user accounts and roles.
  
  
  User Training: Ensure that users are trained on how to properly close sessions and release locks when they are done working with contracts.
  SAP Notes: Check SAP Notes for any known issues or patches related to contract locking mechanisms.
  Documentation: Review SAP documentation for best practices in contract management and user session handling.
  
  If the problem persists after trying these solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.