How To Fix FVD_UI_CLOAN022 - Age restriction between &1 and &2 years; &3 is &4 years old

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_UI_CLOAN - User Interface for Consumer Loans

• Message number: 022

• Message text: Age restriction between &1 and &2 years; &3 is &4 years old

What causes this issue?

The borrower must be between the age of &v1& and &v2& for the product
you have selected. The borrower is &v3& years old, however.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Another product is probably available that is suitable for the borrower.
Choose a different product.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_UI_CLOAN022 - Age restriction between &1 and &2 years; &3 is &4 years old ?

  The SAP error message FVD_UI_CLOAN022 indicates that there is an age restriction issue related to a loan application or customer profile. The message typically states that the age of the individual (in this case, &4 years old) does not meet the required age criteria, which is defined between &1 and &2 years.
  Cause:
  The error arises when the age of the applicant or customer falls outside the acceptable range specified in the system settings. This could be due to:
  
  Age Restrictions: The business rules or configuration in the SAP system may specify that applicants must be within a certain age range to qualify for a loan or financial product.
  Incorrect Data Entry: The age of the applicant may have been incorrectly entered or calculated, leading to the error.
  Configuration Settings: The age limits may not be properly configured in the system, or the product being applied for may have specific age requirements that are not being met.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Applicant's Age: Check the age of the applicant to ensure that it is correctly calculated and entered in the system. If the age is incorrect, update the information accordingly.
  
  
  Review Age Restrictions: Consult the business rules or product specifications to understand the required age range for the loan or financial product. Ensure that the applicant's age falls within this range.
  
  
  Configuration Check: If you have access to the configuration settings, review the age restriction settings in the SAP system. This may involve checking the product configuration in the Financial Services module (e.g., SAP FS-CD, FS-CM) to ensure that the age limits are set correctly.
  
  
  Consult with Business Users: If you are unsure about the age requirements or if the configuration seems correct, consult with business users or the product owner to clarify the age restrictions for the specific loan product.
  
  
  Error Handling: If the applicant is indeed outside the age range and cannot qualify for the loan, inform them of the reason and provide alternative options if available.
  
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal or specific documentation related to the Financial Services module for more details on configuring age restrictions and handling loan applications.
  Transaction Codes: You may need to use specific transaction codes (like SE11 for data dictionary, or SPRO for configuration) to check the relevant settings.
  Support: If the issue persists and you cannot find a resolution, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.