How To Fix FVD_SEPA155 - Mandate &1 does not exist (customer &2, bank ID &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_SEPA - Message Class for SEPA Developments in CML

• Message number: 155

• Message text: Mandate &1 does not exist (customer &2, bank ID &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_SEPA155 - Mandate &1 does not exist (customer &2, bank ID &3) ?

  The SAP error message FVD_SEPA155 indicates that a specific SEPA mandate does not exist for the given customer and bank ID. This error typically arises in the context of processing SEPA (Single Euro Payments Area) transactions, where mandates are required for direct debit transactions.
  Cause:
  The error message is triggered when:
  
  The mandate referenced in the transaction is not found in the system.
  The mandate may not have been created or activated for the specified customer and bank ID.
  There could be a mismatch in the customer or bank ID provided in the transaction.
  The mandate may have been deleted or expired.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Verify Mandate Existence:
  
  Check if the mandate exists in the system for the specified customer and bank ID. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction code F110 for payment runs or FVD1 for mandate management).
  
  
  
  Create or Activate Mandate:
  
  If the mandate does not exist, you will need to create a new mandate. This can typically be done using transaction FVD1 (Create Mandate) or through the relevant customer account management screens.
  Ensure that the mandate is properly activated and linked to the correct customer and bank ID.
  
  
  
  Check for Data Consistency:
  
  Ensure that the customer ID and bank ID used in the transaction match those associated with the mandate. Any discrepancies can lead to this error.
  
  
  
  Review Mandate Status:
  
  If the mandate exists but is inactive or expired, you may need to update its status or create a new mandate.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's guidelines for managing SEPA mandates to ensure compliance with the required processes.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SEPA Mandate: A SEPA mandate is a legal agreement between a debtor and a creditor that authorizes the creditor to collect payments from the debtor's bank account.
  Transaction Codes:
  
  FVD1: Create Mandate
  FVD2: Change Mandate
  FVD3: Display Mandate
  F110: Automatic Payment Transactions
  
  
  Documentation: SAP Help Portal and specific SAP Notes related to SEPA and mandate management can provide additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solution.