How To Fix FVD_SEPA047 - Mandate &1 does not exist (customer &2, company code &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_SEPA - Message Class for SEPA Developments in CML

• Message number: 047

• Message text: Mandate &1 does not exist (customer &2, company code &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_SEPA047 - Mandate &1 does not exist (customer &2, company code &3) ?

  The SAP error message FVD_SEPA047 indicates that a SEPA mandate (a direct debit authorization) does not exist for a specific customer and company code combination. This error typically arises when trying to process a payment or direct debit transaction without a valid mandate in the system.
  Cause:
  
  Missing Mandate: The most common cause is that the mandate has not been created or is not active for the specified customer and company code.
  Incorrect Data: There may be a mismatch in the customer number, company code, or mandate ID being referenced.
  Mandate Expiration: The mandate may have expired or been deleted.
  Configuration Issues: There may be issues with the configuration of the SEPA mandates in the system.
  
  Solution:
  
  
  Check Mandate Creation:
  
  Verify if the mandate has been created for the customer in question. You can do this by navigating to the relevant transaction (e.g., using transaction code F110 for payment runs or FVD1 for mandate management).
  If the mandate does not exist, create a new mandate for the customer and company code.
  
  
  
  Verify Mandate Status:
  
  Ensure that the mandate is active and not expired. You can check the status of the mandate in the mandate management area of SAP.
  
  
  
  Correct Data Entry:
  
  Double-check the customer number, company code, and mandate ID being used in the transaction to ensure they are correct.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings for SEPA mandates in your SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing SEPA mandates.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  FVD1: Create Mandate
  FVD2: Change Mandate
  FVD3: Display Mandate
  F110: Automatic Payment Transactions
  
  
  SEPA Mandate Management: Understanding how SEPA mandates work in SAP is crucial for managing direct debit transactions effectively.
  Documentation: SAP Help Portal and community forums can provide additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.