How To Fix FVD_SEPA047 - Mandate &1 does not exist (customer &2, company code &3)


FVD_SEPA047 - Overview

  • Message type: E = Error

  • Message class: FVD_SEPA - Message Class for SEPA Developments in CML

  • Message number: 047

  • Message text: Mandate &1 does not exist (customer &2, company code &3)

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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FVD_SEPA047 - Details

  • The SAP error message FVD_SEPA047 indicates that a SEPA mandate (a direct debit authorization) does not exist for a specific customer and company code combination. This error typically arises when trying to process a payment or direct debit transaction without a valid mandate in the system.
    
    Cause: Missing Mandate: The most common cause is that the mandate has not been created or is not active for the specified customer and company code. Incorrect Data: There may be a mismatch in the customer number, company code, or mandate ID being referenced. Mandate Expiration: The mandate may have expired or been deleted.
    Configuration Issues: There may be issues with the configuration of the SEPA mandates in the system.
    Solution: Check Mandate Creation: Verify if the mandate has been created for the customer in question. You can do this by navigating to the relevant transaction (e.g., using transaction code F110 for payment runs or FVD1 for mandate management). If the mandate does

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