How To Fix FVD_REPAY326 - Missing communication status; enter a communication status

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_REPAY - Messages for Payoff

• Message number: 326

• Message text: Missing communication status; enter a communication status

What causes this issue?

An entry has not been made in the <LS>Communication Status</> field in
the <LS>Administration Data</> for the payoff.
You can define the values for the <LS>Communication Status</> field in
the Customizing settings for the <LS>Payoff for Installment Loans</>.
In addition to the descriptions, you can also define whether the payoff
can be changed.
By defining a communication status that no longer allows the payoff to
be changed, you can protect an entered payoff from changes made by a
user or from recalculations. The system only allows the payoff to be
viewed in display mode.
<ZH>Example</>
Communication status:,,001
Description,,Payoff communicated to customer by post
Can Be Changed,,Blank

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_REPAY326 - Missing communication status; enter a communication status ?

  The SAP error message FVD_REPAY326 indicates that there is a missing communication status in the context of a repayment process. This error typically arises in the Financial Services module, particularly in the area of loan management or financial transactions.
  Cause:
  The error occurs when the system expects a communication status to be entered for a repayment transaction, but it is either missing or not properly set. This can happen due to:
  
  Incomplete Data Entry: The user may not have filled in all required fields in the transaction screen.
  Configuration Issues: The system may not be configured correctly to handle communication statuses for the specific transaction type.
  Custom Development: If there are custom enhancements or modifications in the system, they might not be handling communication statuses properly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Entry:
  
  Ensure that all required fields, especially the communication status, are filled in correctly before processing the repayment.
  Look for any mandatory fields that might be missing.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the loan management or repayment process in the SAP system. Ensure that the communication status is defined and properly linked to the relevant transaction types.
  You may need to consult with your SAP administrator or a functional consultant to verify the settings.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to the specific transaction you are working with. This may provide insights into required fields and configurations.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the program execution to identify where the communication status is being checked and why it is not being populated.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes related to loan management and repayments in SAP.
  User Roles: Ensure that the user has the appropriate roles and authorizations to perform the transaction.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.